Privacy Policy

1. Introduction

HandyConnect.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact information (email, phone number, address)
• Location data (city, pincode)
• Service preferences and requirements
• Payment information (processed securely through third-party providers)
• Communications with our customer support team
• Photos or images you upload for service requests

Automatically Collected Information

When you access our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To connect you with qualified service professionals
• To process and fulfill your service requests
• To communicate with you about your bookings and our services
• To send promotional communications (with your consent)
• To improve our website and services
• To detect and prevent fraud
• To comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Professionals: To fulfill your service requests
• Payment Processors: To process payments securely
• Analytics Providers: To understand and improve our services
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us at privacy@handyconnect.in

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.